Effective Date: 1 April 2026
Aivory Lab Pte Ltd (“we,” “our,” or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Personal Data We Collect
We may collect the following personal data:
a. Information You Provide
- Name
- Email address
- Phone number
- Company name
- Event details or project requirements
- Any information submitted via forms or communications
b. Automatically Collected Data
- IP address
- Browser type and device information
- Pages visited and usage behavior
- Cookies and tracking data
c. AI-Related Data
When using Aivory Signal or related tools:
- Text prompts, media uploads, or inputs
- Generated outputs and analytics data
- Interaction data used to improve system performance
2. Purpose of Collection, Use, and Disclosure
We collect and use your personal data for the following purposes:
- To provide AI-powered content generation and analytics
- To plan, manage, and execute events
- To respond to inquiries and provide customer support
- To send marketing communications (with your consent)
- To improve our website, services, and user experience
- To comply with legal and regulatory requirements
3. Consent
By using our website or services, you consent to the collection, use, and disclosure of your personal data as described in this policy.
You may withdraw your consent at any time by contacting us at hello@aivorylab.com. Please note that withdrawing consent may affect our ability to provide certain services.
4. Disclosure of Personal Data
We do not sell your personal data.
We may disclose your data to:
- Service providers (e.g., hosting, analytics, email platforms)
- Google services (e.g., Google Analytics)
- Event partners, vendors, and collaborators (only as necessary)
- Legal authorities where required by law
All third parties are required to protect your data in accordance with applicable laws.
5. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic (e.g., Google Analytics)
- Improve functionality and user experience
- Personalize content and marketing
You can manage or disable cookies through your browser settings.
6. Email Communications
If you subscribe or provide your email:
- You may receive updates, newsletters, or marketing content
- You can unsubscribe at any time via the link in our emails
We comply with applicable anti-spam laws and will not send unsolicited marketing without consent.
7. AI Data Usage
For AI-powered services (Aivory Signal):
- Inputs and outputs may be processed to generate results
- Data may be used to improve system performance and accuracy
- We implement safeguards to protect sensitive information
We recommend that users avoid submitting confidential or highly sensitive data unless necessary.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes stated above
- Meet legal and regulatory obligations
When no longer required, data will be securely deleted or anonymized.
9. Data Security
We implement reasonable security measures to protect personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.
10. Your Rights (Under PDPA)
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for data processing
Requests can be made by contacting us at hello@aivorylab.com.
11. International Data Transfers
Your data may be transferred and processed outside Singapore (e.g., via cloud services or analytics providers). We ensure that such transfers comply with PDPA requirements and maintain comparable data protection standards.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
14. Contact Us
If you have questions or requests regarding your personal data:
Aivory Lab
Email: hello@aivorylab.com
Location: Singapore